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How to use Interactive video

29th January 2018

written by George Hughes

Interactive video is a digital or linear video that supports user interaction through clicks, touches, taps and movement and goes beyond the ordinary play and pause technology.

Viewers become the creator and navigate through the video choosing the narrative, selecting the storyline and making decisions based on their interests.

Interactive video for online advertising can be extremely rewarding. You can achieve a much more detailed and personal account of your viewer’s personality, and it has the potential to be worth a lot more than linear video or targeted marketing combined.

Interactive video first started as a simple click on a video advert that would play before an online TV show or on a pre-roll ad on YouTube. The ad would ask the viewer to click on the product or image they would like to learn more about, and the brand then captured this information.

Brands like Maybelline, Burger King, Mcdonalds and Volkswagen are already using interactive video in advertising to understand better and engage their customers. But there should be a lot more brands using it, especially in 2020.

Interactive video offers a lot of opportunity and creativity. And it’s not just online but also out of home devices where interactive video can be used. For example, McDonald’s are constantly doing outdoor interactive advertising like this Poster Puzzle display that encouraged the public to solve the puzzle to “sort their heads out”, which promoted their €1 large coffee.

 

Interactive video online is still new territory for many brands and with just a few early adopters. However, this does not mean that interactive video doesn’t work – it just means that it is not a well-trodden path. And because the internet isn’t saturated with interactive videos, this means that there is a lot of space and opportunity to harness this medium and gain some great engagement.

Here are some examples of interactive videos from brands that have worked well.

This is an interactive video Deloitte made for their recruitment scheme. The viewer is taken on an interactive experience of someone’s first day at Deloitte, and they need to make important decisions throughout the day that will reflect whether you will fit in at Deloitte.

This is another example of an interactive video made by Maybelline New York. It’s a tutorial video to help people use and apply makeup in the right way and allows the viewer to choose which type of makeup style they are interested in learning about.

As well as allowing the viewer to choose the video’s narrative based on their personality you can also create interactive videos that allow viewers to select products to purchase or learn more about.

You can also use interactive video to understand your viewer’s touchpoints, interests and needs. A video made for GSK by Wirewax where the viewer can choose what part of the body they are having athletic difficulties with. The video will show the viewer a workout routine to help that area of hindrance from the choice made.

Do these videos work? They definitely help engage viewers and get them to pay more attention to the video, the brand, the products on display, and the message of the video. But do they work at capturing information and converting a viewer into a customer?

We know that 82 percent of all web traffic is predicted to come from video by 2022 (Cisco) so, the need for video content that stands out from the crowd has never been more poignant. We also know from research that Interactive video content generates 2x more conversions than passive content (Kapost), 4-5x more page views than static content (LinkedIn) and, 93% of marketers say interactive content is somewhat or very effective at educating the buyer, versus just 70% for static content (Demand Genreport). A study by Wyzowl found that 23% of video marketers have used Interactive video as a channel (up from 20% in 2018), and out of those, 83% say it’s been successful for them (up from 78% in 2018).

Interactive videos work great as internal videos for recruitment, induction and training, B2B explainer videos and B2B marketing videos, and they work well as B2C online advertising and social media marketing. The best thing about interactive video is the amount of data you can capture and how precise that data can be. Because you are leading the audience into a set of options and based on their decision, you can understand them on a more personal scale. With every click, you learn more about your audience. You can then group them more effectively into categories based on interest and values and then better market to them at a later stage (Kaltura). Because your audience controls their video experience and their experience with your brand, they are a lot more receptive, open and ready to engage, making them more willing to give up their time and information. 

If you are thinking about interactive video, then play around with the ones out there already and see whether you can imagine your brand using this form of marketing. If you don’t want to go straight into interactive video, then do something similar to Buzzfeed on Youtube and try some interactive quiz adverts that ask the audience a few simple questions about the market. Buzzfeed gets over 75% of its Quiz traffic from social media, and many quizzes used in marketing work exceptionally well at engaging and capturing customers (Mashable).

To find out more about using interactive video, contact us.

Small Films is a London video production company. We create results-driven films for the likes of Aldi, EDF Energy and Eton College. 

A brand that is dominating the world of  content marketing right now is the notorious Nike Inc; the world’s largest athletic footwear and clothing brand. Over 55 years, Nike is risen to become a shining example of a brand that has it all; market share, $34 billion yearly revenue, contracts with world renowned sportsmen, factories in over 40 countries and selling worldwide in over 170. Nike is doing phenomenally well and shows no sign of slowing down.  Competition is fierce in this space, with brands like Adidas, Puma and New Balance all taking their slice of the market however, something about Nike and its strategy has placed them at the top of the playing field and has kept them from being overtaken or outshined. So what is it that makes Nike different?

 

Founded in Oregon in 1964 by young entrepreneur Phil Knight, Nike started off as a reseller of Japanese running shoes selling to well known sports brands across the US. Knight wrote a paper before the inception of Nike called “Can Japanese Sports Shoes Do to German Sports Shoes What Japanese Cameras Did to German Cameras?” After that Knight went on to create the company Blue Ribbon Sports, which we now know today as Nike Inc. Hard work, luck and determination were not the only forces that turned Nike into a world leading manufacturer of sportswear but also a superb and unique marketing strategy, one that encouraged people to think differently about athletic footwear and oozed the “Just Do It” mentality.

 

Nike has been a brand that always challenges the boundaries of sport, sportswear and athletic principles. So much so that today Nike is worn and bought by billions of people around the world who aren’t even interested in sports. They decided early on that their products would be constantly redesigned and reimagined with their customers in mind, pushing the traditional running shoes as far as they could using crazy inventions like waffle machines to design the soles. Very soon Nike became less about the shoes and more about fitness. They didn’t want to sell you a shoe but instead a mantra of being fit, active and staying healthy. Their shoes were sold as a way to stay in shape but the fact that they were comfy to run in and more stylish to look at was a bonus. Nike very quickly became the fitness brand selling a way of life, an image, a feeling and a lifestyle – their customers and audience then became the most important thing to the business.

 

So, in the 21st century what is it that Nike offers us that makes them so irresistible? To reach their new, digitally savvy audience, Nike put a lot of attention into their content creation, focusing on their social media channels and video production. Through their brilliant use of advertising Nike offers all generations, gender and races across the world this feeling of empowerment and energy. Their marketing strategy is to empower people through uplifting videos, advertisements that ooze culture, social freedom and restraints, fashion trends, lifestyle trends, opinions, messages and love. They test the limits of our personality by being so in tune with the world and providing their customers with a release, a safe place and the feeling that they are not alone. They now produce regular video content that speaks effortlessly to their customers through strong, moving and engaging storytelling. 

“Walk With Love” – Represent Love

 

Nike BETRUE – Nobody Wins Alone

https://youtu.be/T9Dx-s9FBBk

 

“MILES” Joan Benoit Samuelson

https://youtu.be/CgUuyZ-gzDQ

 

For a long time now Nike has slowly started to reduce the production of TV adverts and instead focus on video content for their YouTube channel. Understanding that marketing in the digital age is changing, Nike decided that the quickest and most effective way to reach their audiences and customers with detailed, meaningful and relevant content was through online video. They dropped their TV and print advertising spend by 40% between 2010 and 2012 – but increased their overall marketing budget to $2.4 billion in 2012 (Fortune). This marketing strategy in itself shows that Nike as a brand that follows the people, listens to trends and adapts instantly to the changes in culture. TV advertising spend dropped substantially in the last few years because traditional TV viewing has also massively declined. Instead, video streaming and viewing has become a lot more selective, personal and intimate, and because of online streaming it has become hugely accessible and people prefer to binge watch shows at their leisure. YouTube is the second most used site after google (Alexa) and users view more than 1 billion hours of videos each day (YouTube).

 

Nike speak to their audiences on their terms. They provide customers with personalisation, the ability to design their own shoes, content to watch that reflects their attitudes, opinions and lifestyles, not to mention the endless creation of new styles, clothes and shoes that constantly hit our high streets and allow its customers to always feel original and stay excited and passionate about Nike. What is their marketing strategy? It’s to give the people what they want with the utmost time, attention to detail and uncompromising quality whether that’s clothes, experiences or content. 

Of all the brands nailing content marketing right now, arguably, Red Bull is the undisputed leader. These guys have transcended from being a single product energy drink brand into a world-renowned and globally acknowledged publisher of media, TV, print and film. From their up-to-date YouTube channel to their television broadcasting, sponsorship of some of the world’s most famous sporting events and having their own Sky Channel, magazine publications, journalism, radio channels and lastly, creating high-end documentary films. They are doing it all, and they have us gripped. But how?! And what’s the secret to their success?

Red Bull was launched in Austria back in 1987 by Austrian entrepreneur Dietrich Mateschitz after a visit to Thailand where he found the energy drink Krating Daeng. At that point, the idea of a carbonated energy drink in Europe had not been heard of nor thought about. The launch of Red Bull signified the beginning of a new product and the beginning of a whole new drinks category. Now, Red Bull has the highest market share of any energy drink product in the world and sells almost 7.9 billion cans every year worldwide (wiki).

How do I hear you say? Red Bull found their audience and customers very early on. In 1988 Red Bull sponsored their first-ever sporting event, “The Red Bull Dolomitenmann”, one of the most challenging relays on the planet. They discovered that the extreme sporting industry depended a lot on the adrenaline, energy and excitement of all people involved and that their product was perfectly suited for this type of audience, thus finding their “niche” and their ideal customers.

They then began to market the absolute sh*t out of it, making a name for themselves in the extreme sporting industry and soon becoming the thrilling epitome of youth and sporting culture that we know them as today. Red Bull got their logo out wherever they could, on TV and at extreme sporting events, and promoted their energy drink to sporting athletes who would then promote the Red Bull brand. Not long after inception, Red Bull had lift-off. They already had 100% market share because no other energy drink had been launched in Europe at that time, so they were very exclusive and therefore very desirable. Soon, they were not just seen as a drinks brand but as a culture and lifestyle brand.

Red Bull now own multiple sports teams across the world in Europe, USA and Brazil. They sponsor incredible sporting events from Formula 1 to the Snowboarding Olympics, work with hundreds of famous athletes. They have their own Red Bull sporting businesses like Red Bull Cliff Diving and, own two F1 Teams. They even have their own track racing game on PlayStation 3. It’s safe to say that they have killed it! People follow them for their content and updates on their activities, like a subscription to a streaming service. They have 10.2 million subscribers on YouTube, 14.9 million Instagram followers, 48 million likes on Facebook and 2 million followers on Twitter. Their videos on YouTube get ½ million views, with their most viewed videos standing at 155 million, 92 million and 47 million.

The secret strategy? Well, let’s start with Red Bull’s audience. They know their audience intimately and consistently put them first. Quite simply, from start to finish, Red Bull has always put their customers at the heart of their business and focused on making content that they know their customers will enjoy. It’s not just about filming, sponsoring or hosting sporting events. For Red Bull, it’s about creating moments and experiences they can share with their unique audience. They film TV content like Red Bull Rampage 2021, host events like these every year, and make them accessible to everyone and anyone.

They also film documentaries for their YouTube channel like “The Fearless Swedish Free-rider” that are interesting and enjoyable to watch by anyone.

But, their most popular content is stunt videos like the “Felix Baumgartner’s Supersonic Freefall” or their most viewed video from the free-running series “Last Call for Mr Paul”.

Red Bull constantly goes above and beyond (quite literally) and creates content that is mind-blowingly brilliant and better than most of the content produced by major publishing organisations. By putting their customers first and listening to their audiences, they have become the most talked-about brand of our generation. Where their customers go, they go, from music festivals, concerts, art shows to reporting on the latest and trending sports, skate parks to mountain biking, free-running in car parks and paint-balling – they’ve been everywhere, and they’ve done it all!

Sell an experience, not a product

.Red Bull’s marketing strategy is to sell an experience, not a product, and this is something that any business or brand can do. Creating content for your customer and putting the audience first is a strategy that can work for any company. There are many other brands out there that have started to adopt this Red Bull method and become publishers instead of just selling “products”. Volvo is one such brand. They created a documentary series on YouTube titled Human Made Stories: Defiant Pioneers, which features five episodes that look into different human stories like this one titled “Nemo Gardens”, about a man in Italy building an underwater farm.

Patagonia quickly established itself as a publisher on YouTube, uploading interviews, documentaries, short films and long films about the planet, sustainability and people. Patagonia’s Workwear series on YouTube has 15 videos and is still being updated today with new videos, these feature interviews with people who wear Patagonia’s workwear as part of their jobs.

Nike is another brand that is identified through its content. Yes, they sell shoes, but they also share experiences and promote a specific identity. Their YouTube channel also has a lot of documentary content going up onto it that is interesting to watch, like this Waves Not Cycles | Nike x Patta

More and more brands are implementing Red Bull’s strategy, becoming publishers and creating video content for use online. However, no brand has or is doing better than them. They nailed this part of their marketing very early on and have set the tone for any brand to follow and replicate. But, looking at all the brands out there that are following suit is a good sign that the Red Bull strategy works. For businesses that aren’t implementing this strategy, we suggest starting small and working your way up to it. Start with some customer testimonial videos or behind the scene footage of your business and factory, documenting the way you do things and the way your products are made. Just get your content out there to the customers that want to listen and see how they respond. 

If you want to know more about audience-first content, you can read our blog >>What is Audience-First Content?

If you want to know more about audience first video content and documentary filming, you can visit our other blogs:
>> How Brands Can Use Documentary Style Video in Content Marketing.  

Blurred Lines. How Branded Content is Transforming Traditional Broadcasting. 

 

As recently as 5 years ago, the vast majority of us would have tuned into our favourite show via our TV sets… at home… probably on the sofa. Today, the picture is very different. Almost half of adults aged 22 to 45 are not watching content on traditional TV platforms (AdAge) and 64.8 million people born between 1981 and 1996 will watch streaming videos or downloaded videos on a device at least once a month (Forbes). TV as we know is dead. Long live online streaming! Of course, TV isn’t actually dead. But the way we consume it has changed forever. Many people will still flick the TV on to catch their favourite series as it is released whether that’s X Factor or Silent Witness, but for most of us, on-demand has replaced live viewing as our preferred method of consuming any type of television content. And for Millennials and Generation Z who have come of age in a digital world,  BBC and ITV are increasingly shunned in favour of subscription based services like Netflix or Amazon or user generated content sites like Youtube. 

 

The writing has been on the wall for analogue TV for at least 2 decades and when the analogue signal was switched off in 2017 forcing every individual to access television via a digital box, it wasn’t a great surprise to the industry. The emergence of super-fast broadband that removed the need to have a sky dish or cable TV to access more than 5 channels of television was one of the biggest driving factors behind the shift in the television landscape. That… and the arrival of 3G and cheap mobile data which has allowed video streaming in the palm of your hand.

 

 

It’s surprising to find that Netflix has actually been around since 1997. It started life as a DVD rental business but began streaming online video in 2007, just 2 years after Youtube was founded. Today Netflix has 139 million paid subscribers worldwide and on Youtube, one billion hours of content are watched every single day. YouTube is ranked as the second-most popular site in the world after Google (Alexa Internet). And, whilst Netflix and Youtube may have paved the way for online video, there are now dozens of different streaming platforms from Disney+ to Apple TV, Now TV to Facebook Watch, TikTok, Instagram TV and Amazon Prime.

 

 

There’s huge money behind these platforms. Facebook will spend a “measly” $1 billion on video content this year compared to Amazon’s $4 billion spend last year and Netflix’s projected $8 billion spend for 2019 (Media Post). Also this year, Amazon and Netflix have said they will be investing in UK TV production, and will help to promote these shows on both platforms (Video News). However, the question is, will this bring traction to TV broadcasters or, will audiences be tuning into their SVOD (Streaming Video On Demand) services to watch the shows? An Ofcom report released in the summer found that huge investment in original content by digital players has seen subscriptions to SVOD services in the UK overtake subscription to pay-TV services. Ofcom also found that last year that after a period of sustained growth, pay-TV subscription revenues fell in the UK for the first time, falling by 2.7 percent to £6.4 billion. Unsurprisingly as UK consumers turn their back on conventional television viewing in favour of subscription based streaming platforms, they also turn their back on advertising. TV advertising income fell significantly last year, declining seven percent year-on-year in real terms to £3.9 billion (Video News).

 

 

So what does this mean for brands who have, in the past relied on TV advertising to reach their customers? You guessed it, they’ve started to pump more and more of their budget into online advertising. Last year, digital advertising increased by 9.5% in the UK (emarketer) with video being the fastest growing medium. The exciting thing is that marketers looking to get an edge over their competitors are putting budget behind incredible branded content that is shining a spotlight on their products and services. Volvo, Heineken and Dove are not only running heavy hitting multi-channel campaigns with a hero piece of video content at it’s heart, but many like Patagonia, Red Bull and Nike are becoming publishers in their own right with Youtube channels that include regular, engaging video content that is enjoyed by millions of people.

 

 

As we, the consumer, become accustomed to subscription TV viewing, the days of sitting through 5 minutes of TV adverts seem like a distant memory. No surprise then, that we actively avoid spending time online in places where we are being hit with constant adverts. With Youtube releasing its own subscription service, it begs the question how long we will have to wait before Facebook, Instagram and other platforms follow suit? Moving forward, brands will have to work harder and harder to get their message seen by their audience and commissioning branded content will be one of the best ways to do that.

If your food or drink brand doesn’t have a great personality, you’ll leave a very bitter taste with your customers and will struggle to connect with the Millennials and Generation Z consumers of today… 

1600 new food and drink products are brought to market each year in the UK (LSEG). That’s a sh*t ton of choice, and this abundance means consumers are incredibly discerning about the brands they buy into. In fact, Millennials are said to be the pickiest generation when it comes to food (NYPost) and yet at the same time the most impulsive buyers, with nearly 1 in 5 Millennials admitting to impulse shopping every day (Finder).

With 90% of Millennials spending time online every day (Google), it’s never been more important for brands to send out the right message and connect with audiences in the digital space. 

The proliferation of social media means that consumers have endless access to information, making them more culturally aware. In the last couple of years, people’s attitudes to food and drink has radically changed, particularly in western countries; Millennials and Generation Z has totally redefined the FMCG industry. In fact, 25% of teens aged 15-17 say they worry about staying healthy, and another 49% agree that drinking soda is unhealthy (Mintel). And Millennials are far more attracted to personalisation, with 77% thinking that it makes a food brand more attractive (Askatest).

They aren’t just concerned with the consumption of food; however, with so many Millennials spending a lot more time on social media and having their lives on display, the image and identity of the food they consume is extremely important and acts as an extension of their own personality (Kantarmedia). Now the phrase “How to Cook This” is the most searched on Youtube, and on Instagram, over 3 million posts contain the hashtag #avocado (Onebrandmagic). Incredibly 1 in 4 Millennials and Gen Z share food images and search for food products every day (PSL). According to a study by Maru/Matchbox, 69 percent of millennials take a photo or a video of their food before eating.

Check out our video production services

Whether you’re a restaurant, smoothie or chocolate bar, your brand’s identity on-and-offline is extremely important. Your consumers today will resonate more with the brands that seem to share their values and lifestyles, represent what they do or want to represent, are building personal connections through relatable and engaging content, and provide them with a more individual experience. Brands like Cadbury show us that you don’t need to be an all plant-based and organic product to do this; instead, you need to connect with them, show them your brand’s personality, and resonate with them on an emotional level. Cadbury recently changed its brand’s personality from being loud and quirky to being more family-led and down-to-earth. This was specifically to “reconnect with consumers” (The Drum), and their recent adverts have been very down-to-earth and relatable to a large UK audience of different ages, gender and status.

Cadbury Inventor – Go Madbury UK

https://youtu.be/UXAz4nLvfTE

Cadbury – Mum’s Birthday

https://youtu.be/l0eEqeizNCA

Cadbury – Coast

Creating video content can be one of the most effective ways to showcase your brand’s personality, especially online, and it’s why many food and drink brands decide to create brand films. A brand film gives the audience an instant deep dive into your brand’s personality, background, and story. It gives the audience something to instantly connect and engage with, making your brand a lot more relatable. It will typically be the first thing a customer sees and help inspire and formulate a positive first impression.

Ugly Drinks exploded onto the UK market last year with this killer brand film which encompasses their personality very well. They’re bold, they’re disruptive, and they have a problem with sugar. Here’s a quote from an interview with the Founder of Ugly Drinks “Our fans love to be seen with the cans, they buy our merch from the website, and they stick our stickers everywhere!” (Business Advice).

Ugly Drinks – It’s Time for the Ugly Truth

https://youtu.be/45YCR8VP4QY

Your brand’s personality is going to be what sets you aside from all the other food and drink businesses out there, and it is going to be your greatest asset when building loyal customers. That’s why focusing attention on building a brand personality online through platforms like Instagram, your website and Youtube has become so important. They help you connect with your customers, spread a message and help to build a loyal following. Once you achieve that loyal tribe, it will be easier for your brand to tackle larger demographics. Brands like McDonald’s have always been nailing this part of their marketing and are now providing a relatable personality to millions of customers. It works so well for them because they know who their customers are, what their customers want to see from them, and why their customers buy their products.

In this advert by McDonald’s, “More in Common”, we can see how they connect with multiple demographics based on multiple personalities. This, in turn, showcases McDonald’s as being inclusive, down-to-earth, and enjoyable for everyone.

McDonald’s – More in Common

https://www.youtube.com/watch?v=WD1Ln_4ttHo

Consumers today want to see the brand behind the product, they want to see your personality, and they want you to speak to them as individuals. You can read our other blogs to find out how to connect with your customers online, and best spread your brand’s personality through video.

Supercharge your Social Media Marketing using Video…
Seasonal Videos to Supercharge your online marketing…
How to use Video in 2019…
How to Win Customers with Branded Content…
Brand Storytelling through Video…

Looking for support from a video production company in London? Pop us over an email and we’ll be in touch in a flash.

3 Easy Steps to Get Sales with Video

Video is dominating the digital marketing space at the moment and the statistics speak for themselves. According to Google nearly 50% of internet users look for videos related to a product or service before visiting a store and video ads have an average click-through rate of 1.84% – the highest of all digital ad formats. (Business Insider). But what’s the best way to drive sales for your business with video?

When it come to sales, Google describes the consumer marketing journey in its own framework “See, Think, Do”. In short, these are the 3 phases a customer goes through before buying your product. First, it is awareness of your product or service. Next, they signal an intention to buy and finally, they buy.

Whether you are a B2C brand selling a consumer product or a B2B business selling a service, you need to create a funnel of interest and leads at the start of your consumer’s journey and then guide them through these 3 steps before asking for a sale. The best way to do this is with either an online advertising campaign, an email marketing campaign or a mix of both.

1. Inform

Run some general awareness video adverts on either Google, Youtube or Social Media. This is for the people that don’t know you and haven’t even heard of you. Get them familiar with your business through targeted video adverts. Identify your audience first, decide where the best place is to reach them, then create adverts that softly introduce you to them. Don’t try to strong-arm them with a sale at this point. Brands that use video marketing grow their year-over-year revenue 49% faster than brands that don’t. (Wirebuzz)

2. Educate

Often, your ideal customer doesn’t know they have a problem that you can solve so begin to educate them. Let them know about the value of your product and why it is a good fit for them. In their buyer journey, when they are in Google’s “Think” phase, they will be seeking out information before making a decision so this is a great time to educate them. In fact, searches related to “how to” on YouTube have grown 70% year on year. (Google) Either send videos to your prospects via email (if you’ve captured their information) or re-market to them via Google or Facebook pixel. As I’ve talked about in a previous blog, think about creating videos that focus on the problem rather than the product. For example, if long distance runner is having a problem with blisters and your product solves that, then create content that unpacks “why” blisters happen in the first place, then how your product helps.

3. Offer

Buyers love a deal so run a promotion and deliver the promotion in a video. Run these videos as either 15 second adverts to the same audience you have raised awareness with, re-market to your existing audience or email them directly. Remember to have a finite time-frame on your offer and a definitive cut off point. The video should have a very strong call-to-action so prospects know how to redeem the offer. And remember to keep your videos nice and short. Nearly two-thirds of consumers prefer video under 60 seconds. (Insivia)

A recent survey by (Buffer) found that 73% of marketers said they’d create more video content if there were no obstacles like time, resources, and budget. But always consider that if you create a well-structured video marketing campaign just once, it’s much easier to then replicate it. It will be worth the time, resources and budget you may waste on less effective strategies.

If you want to talk to us about how to drive sales for your business using video then drop us a line at info@smallfilms.com

The word branded content gets banded around quite frequently but what does it actually mean? How does it specifically apply to video? And how can I use it to win more customers?

Wikipedia (always to be taken with a pinch of salt) defines Branded Content as “the practice of marketing via the creation of content that is funded or outright produced by an advertiser” as opposed to “content marketing” which “is a form of marketing focused on creating, publishing, and distributing content for a targeted audience online.” Surely then that’s different to advertising which Wiki describes as “Advertising is a marketing communication that employs an openly sponsored, non-personal message to promote or sell a product, service or idea”?

Confused? You are not alone. I’ve sat through many talks with industry leaders who often find it hard to put their finger on the true definition of “branded content”. The lines between advertising and content marketing are often blurred, but one truth remains; branded content offers value to the audience but serves the brand that created it.

If you are interested in what counts as branded content and how to define it then here’s a series of examples from the Haagen Dazs Youtube Channel…

This is their advert. No two ways about it. They are showing the product and pushing their agenda.

But then look at these three videos and their different forms of branded content.

This film was made by well-known filmmaker Morgan Spurlock. It’s a mini documentary that is sponsored by Haagen Dazs. So its branded content right? Seems simple enough.

https://youtu.be/CAtYWU3m8uY

And what about this video? It tells the story of the Jam Stand company. Seems like a classic bit of content marketing; an interesting story about these entrepreneurs, with a bit of product placement toward the end.

https://youtu.be/-KkuIXclbfI

But then it gets slightly confusing. This video is an amazing 360 VR experience looking at the plight of the honey bee. Its a great bit of content that adds value for people watching. But it was commissioned by Haagen Dazs to shout about the social purpose work they are doing so it’s strongly pushing their agenda. So is it branded content or a clever bit of advertising?

Ultimately semantics aside, there’s one thing that unites all three pieces of branded content; they all put the “Audience-First” by offering value to the audience rather than being just a straight-up advert. And when you are creating video, this part is critical if you want to generate more interest in your company, greater customer allegiance and sales.

So how do I create branded content for my business?

Its actually quite simple to create your own branded content. It just takes a bit of planning and a strong understanding of your target audience.

Think about your customer demographics and what interests them. Then start to build a content plan around that. Remember, you are putting your “audience first”, not your company agenda. So all the videos need to be informative, educational, interesting or entertaining. Don’t push the company agenda too heavily. Give your audience something first and then be grateful when they give you their allegiance.

For example, if you are a tech company that’s developed a new app to help people find car parking spots then what content would your customers find useful? A video guide to all the different ways you can pay for parking? Videos with insider tips on parking in major UK cities? You can even start to look at concepts that are less directly aligned with your company’s purpose like “DAB Radio Stations reviews”, “How to avoid road rage” and “Cheap fuelling spots in the UK”.

If your company has a social purpose or passion that you are aligned with, then explore creating content around that. So if your Parking App company also campaigns for the promotion of electric cars or you back an environmental charity then why not start a web series interviewing interesting people about those subjects?

Back when I worked in the TV industry in the development department, we’d cook up ideas for television series in a brainstorming meeting. Once we’d considered the TV channel we were pitching to and its tone of voice, as well as the viewer demographic we were appealing to, we’d come up with ideas that we thought they might like. We’d then plan out every episode of the series with post-its on a whiteboard until we had a well-formed plan to pitch to the commissioners at the TV channel.

The same plan of action should be taken when creating a branded content plan. Think of your Youtube channel as your own TV channel and you need to create different TV series to populate that channel. How frequently do you want episodes to show? Once a week? 2 per month? And how many months will the series last before you assess its success?

Why bother when I can just run paid adverts?

The online landscape is saturated with advertising. We are bombarded with it day in, day out. People are becoming desensitised to advertising and we’re learning to tune it out. Not to say that online adverts don’t have their place; they absolutely do. They are great for brand awareness, direct calls to action and can even go viral in their own right. But if you want to cut through the noise and engage your customers on a more meaningful level then you need to be creating your own branded content video plan.

I truly believe that brands can be the driving force behind meaningful video content that adds value to people’s lives. And the good news is you don’t have to be a multi-national conglomerate to do it. In fact, for startups and SMEs, branded content can be one of the most affordable and effective ways of generating new business. So what are you waiting for?

If you want to talk to us about how to create branded content for your business then drop us a line at info@smallfilms.com

Video content is King

According to a recent study by Forrester Research, 1.8 million words of text is worth 1 minute of video in terms of impact. Whether such a comparison is really accurately quantifiable, it’s clear that video is rapidly overtaking text as the most dominant form of digital content.

In a fast-moving world of Social Media, changing technologies and ever more selective consumers, it’s the attention-grabbing, story-telling and engaging qualities of video that make it the most effective and shareable way for brands to communicate with their audiences. Indeed, by 2021 it’s predicted that a staggering 80% of global consumer internet traffic will be video. 

Social Media has changed the way we consume video content

There are no two ways about it then – consumers love video and businesses are quickly having to adapt by making video a central part of their digital marketing strategies. So far, so straightforward. But it’s not quite as simple as commissioning a video, sticking it on your website and sharing a few links across Social Media.

The evolving digital landscape is creating more and more ways for audiences to consume video content and an increasing number and variety of Social Media platforms are at the forefront of this. Each Social Media platform has its own audience, character, features and functions, not to mention technical restrictions and conventions about hosting video. Audiences have different expectations and consume video differently according to each platform. Forward-thinking brands can take advantage of this by considering these Social Media nuances when planning their video distribution strategies. You can stay one step ahead of the competition by carefully adapting your video content to have the maximum impact on each Social Media platform.

To help you get started, here are our top tips on how to use video content across the most popular Social Media networks:

Facebook Tips

The stats

Using video to get brand engagement on Facebook is more important than ever. Facebook generates more than 8 billion video views per day (source Bloomberg) and views of branded video content have increased 258% since 2016 (Tubular Insights). Square video gets 275% more views and 482% more shares than regular. 

The tone

Facebook is primarily a personal network of family and friends. Of course, businesses make great use of it for marketing purposes but consumers are largely using it in an informal way. It’s great for B2C and any video content you post should be friendly, entertaining and sit well in users’ feeds alongside casual updates from friends. Don’t post anything corporate or specialist and keep the tone light.

The format

Square video is outperforming regular video in terms of engagement, perhaps due to the increase in internet usage on Mobile phones. 

Facebook videos autoplay and the majority of people watch without sound – make sure your video is captivating in the first few seconds to stop users scrolling on by – and don’t forget to add captions or text overlay and an attention-grabbing thumbnail and title.

Videos under 2 minutes long perform best.

Upload your video natively (rather than posting links to other video platforms) because the Facebook algorithm rewards native video. 

Go live

Facebook’s algorithm also rewards live video as it is the most engaging type, and what’s more when brands post live video, it also seems to increase the reach of their non-live video content. Facebook live videos are viewed for 3 times longer than uploaded recorded video and get 10 times as much engagement. Live videos should be longer than recorded videos (but less than 15 minutes).

Advertise

Reach a highly targeted market with engaging video advertising on Facebook. Video ads receive 10 to 30% more views than other image ads (although often with a higher CPC).

Twitter Tips

The stats

Twitter is the channel for short, fleeting updates and therefore hasn’t emphasised video as much as some of the other social media channels. However, 82% of Twitter users say they watch video content on the platform (Bloomberg). Twitter reports that Tweets with video are 6 times as likely to be retweeted as Tweets with static images, and 70% of US marketers said they were confident they could drive sales through Twitter video advertising (www.emarketer.com)

The tone

Twitter is great for business networking and connecting with influencers and customers. The tone should be more professional than Facebook, but avoid overly spammy or salesy content. You can be more businesslike in what you post, but be conversational too as ‘real-time’ interactions are common.

The format

Twitter supports MP4 or MOV format video and you can post landscape, square or vertical videos. Square and vertical perform best because 93% of Twitter video views are on Mobile devices (Adweek). Films can be no longer than 2 minutes 20 seconds. Between 30 and 45 seconds is the optimum length however so the platform is ideal for posting teaser clips to longer format video content on YouTube or your website.

Go live

Live video marries really well with the real-time immediacy of the Twitter platform and posting live video via Periscope is a great way to promote business events, conferences, product launches etc. 

Advertise

Video advertising now accounts for over 50% of Twitter’s revenue and video website cards or video app cards can drive viewers directly to your website. 

Instagram Tips

The stats

While primarily a photo sharing platform, the amount of time users spend watching video on Instagram has increased 80% year on year since video feature was launched in 2013 (Instagram). The main demographic is 18-29 years old (59% of this age-group uses the platform) and video advertising gets 3 times as many comments as photo advertising. 35% of Instagram users are creating and viewing video via Instagram stories (Mediakix).

The tone

Instagram is a friendly and informal platform used predominantly by the Millennial and Generation Z demographic.  Its visual nature encourages active engagement and Instagram posts get the highest brand engagement of any Social Media platform (Invespcro). It is a really useful platform therefore for informal visual storytelling, communicating brand culture and identity, and for creating an emotionally engaged brand community. It is also very effective for showcasing products and online shopping for retail brands.

The format

Instagram video must be less than 60 seconds in length. Use vertical video in Instagram stories, and landscape for timeline video. An Instagram story video can only be 15 seconds in length, but you can add as many stories as you like, or make a longer story by posting multiple 15 second chunks sequentially.

Go live

Live video on Instagram can be up to an hour long and is available for your audience to watch (in full) in the stories and live section at the top of the screen. Live lends itself to seasonal stories and events or time limited promotions. It can also be a great way to increase engagement with your audience by means of live Q&As and chat.

Advertise

As we discovered earlier, video advertising on Instagram generates 3 times as many comments as photo advertising. As well as standard video ads between 3 and 60 seconds long including room for 2,200 characters of text, brands can now use carousel video ads by adding up to 5 videos to one ad, along with up to 2,200 characters of text.

Instagram TV

Instagram has recently launched Instagram TV, a long form video app that’s also available within Instagram. Videos on the app will be vertical in format and can be up to an hour long, suggesting that Instagram is vying for YouTube style content.

Linkedin Tips

The stats

75% of business executives said that they watch work-related video weekly (Cisco Systems) making professional networking platform Linkedin ideal for hosting business videos. 38% of marketers use video on Linkedin and 55% of business owners said they would continue or start to share video on Linkedin in 2018. Linkedin users are also 20 times more likely to share a video than any other type of post (Linkedin). 61 million Linkedin users are senior level influencers and decision makers and Linkedin is the top channel for distributing content for 94% of B2B marketers.

The tone

As a professional networking, B2B and recruitment platform, Linkedin suits a corporate and formal tone and is the place to demonstrate industry expertise and personal thought-leadership to your audience. 50% of US internet users with a college degree use Linkedin so your content should be value-adding and informative. Video can be used professionally to showcase projects, conduct interviews, show case-studies and post how to’s and demonstrations.

The format

Linkedin enabled a native video function recently and it now allows members (not businesses as yet except via advertising) to upload videos natively between 3 seconds and 10 minutes long from the app or web in either vertical or horizontal formats. Vertical videos will be cropped to square and videos will autoplay silently in the feed. The platform has also recently added sticker and text options for video. Native video will rank higher in searches than video links to other platforms. Although you can’t livestream, you can post a video as soon as you have recorded it and you can also share it to your company page.

Advertise

Linkedin has recently rolled out business video advertising in the form of Video for Sponsored Content and Company pages. Businesses can now pay to showcase their companies with video on their company pages and can sponsor highly targeted B2B video content that will autoplay in audience feeds.

YouTube Tips

The stats

The daddy of video hosting platforms, YouTube has a staggering 149 million viewers per month. (Statista). More than 1 billion hours of video are watched daily and more than 50% of YouTube video views come from Mobile devices (YouTube). YouTube also reaches more 18-49 years olds than any broadcast or cable TV network, and whilst time spent on YouTube by this demographic has increased by 74%, TV watching has decreased by 4%.

The tone

Although a lot of YouTube content is perceived as being entertainment based, it’s very much worth businesses having their own YouTube channels to raise awareness and build brand identity and engagement. Google has a strong bias towards YouTube videos in searches (as opposed to videos hosted on websites or other platforms) (Stone Temple) and 70% of people say they watch YouTube videos to ‘solve a problem’ and 86%, to ‘learn new things’. YouTube is therefore a brilliant tool for brands to use to explain how their products and services work and to educate and inform on industry issues. 

The format

As a video hosting platform rather than a Social Media platform, you can upload all sorts of format and length videos to YouTube as long as they don’t exceed 20GB. However, ComScore reported that the average YouTube video length is 4.4 minutes, and Wistia research has shown that while you will keep 60% of viewers watching to the end of a 4 minute video, you will retain 75% of viewers of a 1-2 minute video. Shorter still seems to be sweeter on YouTube. 95% of YouTube video ads are audible (Google) – both vision and sound are important on this platform.

Go Live

Live streaming is possible on YouTube (and now also from your desktop) if your ‘account is in good standing’ and is verified.  It’s a useful feature for vloggers to share live updates and for businesses to share live video of events/launches etc.

Advertise

YouTube accounts for a quarter of digital ad spend in the US. There are three video advertising options, the most popular being the 6 second bumper ads which appear before, during or after other videos and cannot be skipped. YouTube say that ’70% of bumper ads drive a significant lift in brand awareness.’ The second type of advertising is TrueView which is adverting that plays before, during and after videos, but which can be skipped after 5 seconds. The advertiser is only charged if a viewer watches for 30 seconds or engages with the video. Discovery ads appear when a viewer is browsing content on the web or YouTube and can be any length. The advertiser is charged when a viewer clicks on the ad.

Snapchat Tips

And a final word for Snapchat. Although the least used Social Media platform for video marketing, Snapchat’s popularity amongst the under 24’s should not be underestimated. For businesses targeting this demographic, they can make use of Snapchat stories to post 10 second temporary stories, and can take advantage of Snap Ads to get their video advertising content placed in users feeds.

If you would like help with producing video for different social media platforms, contact us here.

Small Films are video content specialists. By combining strategic minds with creative flair we create powerful stories with video that deeply resonate with audiences, supporting our clients to achieve their ambitions in growing their organisation, brand or campaign.

Content Marketing Food

Feeling peckish? Food is one of the most popular and fastest-growing subjects for video content in digital marketing. In terms of online content, lots of us are yoga devotees; some of us love gaming and a select few of us are passionate about free-diving. Food, however, whether we like cooking it or just consuming it, is a unique form of content in that it appeals to pretty much everyone. The preparation and sharing of food has been at the heart of what it means to be human since earliest times – we use food for fuel, celebration, comfort and consolation; we have a deeply emotional connection with it. In addition, food stimulates the senses – it lends itself to a visual and dynamic medium like video. Watching food being prepared, cooked and consumed is captivating on a primal level. Research in sciencedaily.com showed that visual stimulation through enticing images of food increases a hormone protein in the blood which stimulates appetite. It actually makes us hungry! Whether we’d like to admit or not, we’re all hooked on looking at food.

The measure of food content’s success can be seen in its adoption as a growth strategy by the big online publishers. Food has always played a central part in traditional publishing content of course; all the big newspapers have food supplements and we lap up restaurant reviews and recipe pages in print publications. But social media and the growth of affordable video marketing has given food content a rocket-fuelled boost in recent years. Buzzfeed’s popular Tasty food channel to which 1 in 6 people in the UK subscribe, and the New York Times’ recent foray into discerning digital food content are hugely successful examples of this.

And the stats speak for themselves. Views of food-related content on YouTube are increasing 170% year on year (Tubular Insights). Food is in the top 10 categories of content that generate most engagement, and amongst Millennials, the popularity of food content is massive (a whopping 70% of food-related views are in this demographic). Food is therefore proving to be one of the most successfully visually appealing, emotive and shareable subjects in digital marketing. If seeing it makes your audience want to eat it – and social media can direct consumers directly to your business website – food and drink brands have some amazing opportunities to grow their businesses with cleverly targeted video content.

Here are some of the ways food and drink brands can capitalise on video marketing for growth (and there’s a lot more to it than just enticing recipe videos):

Social Media Advertising.

Video content generates the highest engagement of all online advertising. It is estimated that 92% of mobile video viewers share them with other people (Hubspot).  Users expect high-quality production values and great entertainment though to keep them watching. YouTube stats show that users skip ads on average after 5 seconds of watching so it’s important to grab the attention quickly. If you can pull it off, a well-made online food advert is so shareable on social media that it can go viral. KFC has just released 3 online videos using their infamous gravy to make cocktails, piggybacking on the niche cultural trend of ‘stocktails’ – whilst being quirky enough to pique the viewer’s interest. With over 270K views in a week, the ads are proving capable of cutting through the social media noise and creating some buzz.

Social media advertising is also brilliant for targeting your specific market through campaigns on individual social media platforms. Kids’ sweet brand Sour Patch Kids carried out a successful video campaign on Snapchat by collaborating with a popular YouTube influencer to record ‘sour then sweet’ prank videos and then utilising live video to have conversations with fans and consumers. The high-energy, fun and young social media app was the perfect platform for connecting with the brand’s potential teenage audience and Sour Patch Kids gained 120,000 Snapchat followers during the campaign. Utilising more online video content also contributed to their growth in sales by $30 million between 2014 and 2015.

Branded content.

Video provides a way for food businesses to integrate branded content across multiple platforms. Using video in different ways across broadcast, online, mobile and social media channels means that brands can digitally communicate their stories, tone of voice and messaging holistically. A big-budget TV ad might launch a new product for example, but regular video content posted across YouTube or Facebook can give depth, personality and consistency to brands. Some brands use these methods effectively to show a human side and connect directly with their audience – posting videos of behind the scenes, food production, and employees for example. Dunkin Donuts famously launched one of the first branded live Facebook videos when it posted a tour of its food development kitchen for a Valentine’s day promotion and competition, generating 21,000 viewers in 15 minutes.

https://www.facebook.com/DunkinDonutsUS/videos/10154465505323238/

Live video is a fantastic tool for connecting directly with customers and building a committed and engaged community of followers (and potential customers) and is ideal for a relaxed, informal brand.

Other brands have effectively used regular video content to demonstrate their ‘expert’ status, quality and authenticity. Waitrose launched a successful YouTube channel and collaborates with top chefs and influencers to produce gorgeous recipe videos using high-quality ingredients, whilst also placing an emphasis on ethical food production and sourcing. This appeals directly to its educated middle-class market and provides a way for its customers to invest emotionally in the brand.

Combine with influencer marketing.

The increasing visual and emotional appeal of food has not been lost on bloggers and vloggers and food and recipe influencer content is one of the fastest-growing types of food content creation online. Some foodie influencers have a much wider audience reach than many brands and many have built up vast, trusting and engaged followings. Without the corporate machinery, they can often produce content more quickly and regularly than brands. SORTEDfood is a brilliant example of this. A group of British millennial men decided to video themselves sharing banter and food and have built up a huge YouTube subscriber base of over 1 million people. With a relaxed and humorous vibe, and lots of engaging content like recipe battles where they each attempt to make the same recipe, their content is perfect for reaching a particular demographic of 20 and 30 something men (and women) who are interested in (and spend a lot on) food.

Collaborating to make joint videos with influencers like this can be a brilliant way of targeting specific audiences. When Lea & Perrins wanted a younger market for its famous Worcestershire sauce, SORTEDfood was the go to influencer. Together they made a series of videos and Lea & Perrins launched a YouTube channel on the back of the content, resulting in 2.2 million channel views.

  • Generate user action.

Video content is also a good way for brands to encourage genuine customer engagement and to prompt user action. Coca Cola carried out a hugely successful integrated marketing campaign when it launched named bottles, using broadcast and online advertising to stimulate customer engagement.

The campaign, which originated in the UK but went global, encouraged consumers to #shareacoke with friends and submit videos and photos of themselves with their named bottles to be shared online. It proved a brilliant way of generating a feel-good shareability of branded content.

Use video as a recruitment tool.

One issue that affects a lot of food and drink brands is recruitment. The food industry is employee heavy in terms of production and service, and recruiting enough good, qualified staff can be difficult. (This issue is likely to be exacerbated with Brexit – over 40% of staff in fruit, vegetable and meat processing and production are from EU countries  – as are nearly 15% of employees in the hospitality industry.) Video can be an effective tool for reaching the right audience of potential employees (young, social media users) and competing in a busy market. Have a look at a recruitment video we recently produced for restaurant group  Living Ventures which capitalises on this.

Small Films’ founder George Hughes spent 15 years producing and directing content for TV broadcast including serious documentary and food and cookery content. For more information about how Small Films can help your food or drink brand with engaging video content, contact us here.

Small Films are a London video production company. By combining strategic minds with creative flair we create powerful stories with video that deeply resonate with audiences, supporting our clients to achieve their ambitions in growing their organisation, brand or campaign. Give us a bell. 

 

 

 

 

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