Have you ever been on the receiving end of a sales call or meeting, with the salesperson going on and on about how incredible their business/product/service is? Did you find yourself thinking:
“Not another one! Of course, you think your business is great. So do all salespeople”.
You aren’t alone. In fact, in more recent years, there has been a growing mistrust in businesses hyping themselves up. That is why we’ve seen such a rapid rise in marketing methods such as influencer marketing, with third party reviewers providing a more trusted opinion on a business’s offering.
When we think ‘influencer’, we may think of online gamers with thousands of YouTube/Twitch followers or the young, rich in-crowd on Instagram. But fundamentally, an influencer is someone with a degree of influence over others. When it comes to business, this can be anyone from a customer, supplier, or partner. At Small Films, we regularly deliver customer testimonial videos for our clients, helping them engage with new clients.
There is something to be said about the level of influence that can be leveraged through video testimonials for your business. This is especially true when they include clients who are respected in their field.
These respected individuals can be more powerful than the big social media influencers. In these cases, potential customers will often be aware of their expertise and respect their opinion – creating an environment of genuine trust.
Clients rarely have a reason to give a video testimonial beyond a genuine delight with your service or product. Therefore, customer testimonial videos offer a level of authenticity that is otherwise difficult to find elsewhere in marketing.
Using key clients in testimonials will also often offer points of view that you may not have otherwise considered. For example, most businesses have their ‘go-to benefits’ of why customers should choose them. These often don’t cover the softer elements that many customers find so valuable, such as good communication, flexibility or compassion. Testimonial video productionhelps businesses highlight their personality as well as their capabilities.
Customer testimonials videos are highly engaging content
Let’s put the benefits of having your customers sing your praises aside for a moment and focus on the vehicle – video. After all, there are a few ways a customer could provide a testimonial…so why is video so powerful?
“Marketers who use video grow revenue 49% faster than non-video users.” WordStream
The keyword here is ‘engagement’. Keeping anyone’s attention for more than a moment can be easier said than done in a world where there is such a vast amount of content online. However, video provokes and captures the senses in a way that no other form of media does. Video testimonials allow your customers to expressively and concisely tell the story of why they chose to work with your business.
Video also allows businesses to distribute valuable testimonials across various platforms. Including websites, social media feeds, social media stories, emails, direct messages and can even be included in sales decks to add authenticity to presentations.
Customer testimonial videos are a fantastic way to grab your current and potential customers attention. This powerful type of marketing offers a level of authenticity and engagement which is otherwise hard to portray to new and potential clients.
As recently as 5 years ago, the vast majority of us would have tuned into our favourite show via our TV sets… at home… probably on the sofa. Today, the picture is very different. Almost half of adults aged 22 to 45 are not watching content on traditional TV platforms (AdAge) and 64.8 million people born between 1981 and 1996 will watch streaming videos or downloaded videos on a device at least once a month (Forbes). TV as we know is dead. Long live online streaming! Of course, TV isn’t actually dead. But the way we consume it has changed forever. Many people will still flick the TV on to catch their favourite series as it is released whether that’s X Factor or Silent Witness, but for most of us, on-demand has replaced live viewing as our preferred method of consuming any type of television content. And for Millennials and Generation Z who have come of age in a digital world,BBC and ITV are increasingly shunned in favour of subscription based services like Netflix or Amazon or user generated content sites like Youtube.
The writing has been on the wall for analogue TV for at least 2 decades and when the analogue signal was switched off in 2017 forcing every individual to access television via a digital box, it wasn’t a great surprise to the industry. The emergence of super-fast broadband that removed the need to have a sky dish or cable TV to access more than 5 channels of television was one of the biggest driving factors behind the shift in the television landscape. That… and the arrival of 3G and cheap mobile data which has allowed video streaming in the palm of your hand.
It’s surprising to find that Netflix has actually been around since 1997. It started life as a DVD rental business but began streaming online video in 2007, just 2 years after Youtube was founded. Today Netflix has 139 million paid subscribers worldwide and on Youtube, one billion hours of content are watched every single day. YouTube is ranked as the second-most popular site in the world after Google (Alexa Internet). And, whilst Netflix and Youtube may have paved the way for online video, there are now dozens of different streaming platforms from Disney+ to Apple TV, Now TV to Facebook Watch, TikTok, Instagram TV and Amazon Prime.
There’s huge money behind these platforms. Facebook will spend a “measly” $1 billion on video content this year compared to Amazon’s $4 billion spend last year and Netflix’s projected $8 billion spend for 2019 (Media Post). Also this year, Amazon and Netflix have said they will be investing in UK TV production, and will help to promote these shows on both platforms (Video News). However, the question is, will this bring traction to TV broadcasters or, will audiences be tuning into their SVOD (Streaming Video On Demand) services to watch the shows? An Ofcom report released in the summer found that huge investment in original content by digital players has seen subscriptions to SVOD services in the UK overtake subscription to pay-TV services. Ofcom also found that last year that after a period of sustained growth, pay-TV subscription revenues fell in the UK for the first time, falling by 2.7 percent to £6.4 billion. Unsurprisingly as UK consumers turn their back on conventional television viewing in favour of subscription based streaming platforms, they also turn their back on advertising. TV advertising income fell significantly last year, declining seven percent year-on-year in real terms to £3.9 billion (Video News).
So what does this mean for brands who have, in the past relied on TV advertising to reach their customers? You guessed it, they’ve started to pump more and more of their budget into online advertising. Last year, digital advertising increased by 9.5% in the UK (emarketer) with video being the fastest growing medium. The exciting thing is that marketers looking to get an edge over their competitors are putting budget behind incredible branded content that is shining a spotlight on their products and services. Volvo, Heineken and Dove are not only running heavy hitting multi-channel campaigns with a hero piece of video content at it’s heart, but many like Patagonia, Red Bull and Nike are becoming publishers in their own right with Youtube channels that include regular, engaging video content that is enjoyed by millions of people.
As we, the consumer, become accustomed to subscription TV viewing, the days of sitting through 5 minutes of TV adverts seem like a distant memory. No surprise then, that we actively avoid spending time online in places where we are being hit with constant adverts. With Youtube releasing its own subscription service, it begs the question how long we will have to wait before Facebook, Instagram and other platforms follow suit? Moving forward, brands will have to work harder and harder to get their message seen by their audience and commissioning branded content will be one of the best ways to do that.
In a fast-moving and crowded industry, food and drink brands need to find efficient, engaging and consistent ways to connect with their customers online, and social media can be one of the best tools to do that. We see many food and drink brands focusing a lot of their time, energy, and resources on social media marketing to build a loyal community of followers who can spread a message about their products. But, if every other food and drink brand is doing the same thing, how do you stand out from the crowd?
One of the tricks to nailing a successful social strategy is to have a consistent stream of posts that encourage regular engagement. Text and picture posts can get great results, but did you know that posts with video have 48% more views (HubSpot) and generate 1200% more shares than text and image content combined? (G2 Crowd).
As a food or drink brand, Twitter, LinkedIn and Snapchat are great, but Facebook and Instagram should be your bread and butter. Instagram in particular, is highly visual, so it’s great for showing off your products in the best light and acting as your virtual “storefront”. Try to tell the story of your brand and your products with a variety of videos. For example, you can create simple, glossy, 10-second clips of the ingredients that go into your products or a quick time-lapse of a pop-up display being put together in a retail store. Do 1-minute interviews with members of the team or film with your farmers and producers.
Videos on social media add huge credibility to your brand’s identity, especially when informative and educational. Viewers retain 95% of a message after watching it in a video, compared to 10% when reading it in text (Wirebuzz). Remember, 85% of Facebook videos are watched without sound (Instagram), so consider adding motion graphics or subtitles to make them stand out.
Instagram and Facebook are perhaps one of the most effective ways to create a deeper connection with your customers and engage them on a more personal level. Get somebody in your company to create a Live-stream broadcast taking your audience behind your brand’s scenes and giving them insight into your day-to-day activities. These can be behind the scenes of a shoot, event or product sampling, shots in your office, a team outing or videos in your factory. This type of content will resonate with your audience because it’s personal, honest and will make them feel more involved with your journey. Also, because of the personal style of these videos, 47% of consumers enjoy watching adverts from brands on Instagram and Facebook Story (Animoto).
Think of social media videos as part of a wider ecosystem of content you are creating. Try to drive your audience from one channel to create better engagement with your brand. For example, if you have some great long-form content on YouTube (above 2 minutes) but don’t have many subscribers, create short clips from that content and post it on your Facebook or Instagram page with a link to send viewers across to watch the full video on Youtube. If you are creating blogs or other pieces of written content, you can create short videos summarising the main points from the blog. Post that video on social media and then encourage the viewer to read the full blog on your website by following the link. Not only does this technique help to give your audience lots of content to “gorge on”, but it’s also fantastic for SEO.
Social media is a great way for food and drink brands to build their own tribe. It works extremely well at engaging audiences with relevant, interesting and exciting content about your brand, and by using video amongst your social media marketing, you can find simpler, easier and more engaging ways to stand out online.
With Christmas now a distant memory and January finally over, food and drink brands need to focus on their subsequent marketing campaigns, and there are many events and public holidays coming up this spring that food and drink brands can take advantage of.
Recent years have seen tremendous growth in the participation of Veganuary and Dry January. So it’s no surprise that it was a hugely popular time for marketing teams of food and drink brands across the UK. So with spring upon us, what special days are coming up that scream for food and drink video content?
There are a lot of great dates coming up, like St Patrick’s Day, Easter, and the period building up to Easter like Pancake day and Mother’s Eay. But, it doesn’t just have to be national holidays that inform your video marketing choices; it can also be the changing seasons and the weather.
Walkers did a mini video on YouTube called “Walkers does Spring” with the slogan “Our crisps are hard to bleat this spring.” This type of video is easy to make and easy to market across all online platforms.
Arla created this GIF on Facebook titled “It may not feel like it, but today is the first official day of spring! Who’s looking forward to fresh spring flowers and warmer days?”
It may not feel like it, but today is the first official day of spring! Who’s looking forward to fresh spring flowers and warmer days? #Arla
Creating video content focused on a specific day of the calendar year can be a great way to gain positive exposure for your brand, especially if you run them as video advertisements on social media and target audiences engaging with similar content.
Hellman’s did a short and simple recipe video for Pancake Day last year, which they marketed via Facebook. The mayonnaise is barely used or referenced, but it is branded, and you can tell that it’s a Hellman’s video.
Towering Japanese Fluffy Pancakes; served with crème fraîche, crispy bacon and lashings of maple syrup.
Waitrose created a recipe video on Facebook that shows pancakes being made three ways. It’s a really simple video that has no reference to Waitrose products or services, but it’s engaging, relevant and entertaining, so their audience can take something positive away from it, which overall adds value to Waitrose.
Enjoy these delicious topping ideas for Pancake Day! Which one is your favourite; mango mojito, maple butter and crispy pancetta or chocolate, banana and hazelnut?Read the recipe: http://bit.ly/2EyGZB1
Marks and Spencer held a flower arrangement event last year for Mother’s Day, which they filmed and uploaded onto their YouTube channel.
Easter is perhaps the best spring holiday for food or drink brands to take advantage of because it spreads a positive message, is widely celebrated and, is typically a happy, warm and colourful time of the year. Similar to the Waitrose recipe video, you can create Easter-related recipe videos like this one by Lurpak.
Roasted until golden and crispy, Whole Roasted Sea Bream is not your ordinary lunch. Recipe: http://bit.ly/2GjX24j #SeizeTheLongWeekend
Or, like Marks & Spencers, you could hold an Easter-related event with either your company or customers like an exclusive Easter snack hunt. Film the event and share it with your customers and audiences online to spread a positive and fun message about your brand.
Your videos don’t have to have such a strong reference to holidays or events; it can be as simple as adding the colour yellow or having some daffodils and tulips in the video. Typically, the audience will build their own connection to the event as long as you give them a nudge in the right direction.
Asda created this video advert last year for Easter as part of their “Meal Under £2.50 a Head” (which is a series of videos they run on YouTube). There is no actual reference or connection to Easter during the video except for the dancing daffodil in the middle of the table. Yet the video is effective at capturing people’s attention when thinking about Easter.
There are a lot of great videos food and drink brands can be making this Spring season. Using an event like Pancake Day, Easter or Mother’s Day to aid your monthly marketing campaigns is simple, effective and hugely rewarding. It’s one of the fastest ways to drive organic engagement to your brand, get a great return on investments and reach wider audiences during an exciting and busy period. Think about the types of videos you could make and what your audience would like to see from your brand this spring.
How Food and Drink Brands Can Use Online Video in 2019
The food and drink industry is one of the largest manufacturing sectors in the UK contributing £28.8bn to the economy and generating £22bn in export sales (FDF). In recent years we have seen new brands popping up left, right and centre, food networks dominating the online space and “How To Cook That” becoming one of the most searched phrases on Youtube. (OneSpot)
In 2019 food and drink brands should look enthusiastically to content marketing, and choose carefully the best avenues to take in order to achieve sales and growth. Amongst the many marketing opportunities available to food and drink brands, online video is consistently showing the best results and helping propel new brands into the spotlight. We’ve seen food channels like Twisted, Tasty and Tastemade take the industry by storm with their recipe videos. Also, with the popularity of online platforms like Youtube, Facebook and Instagram, it’s never been easier for brands to share content and spread their messages.
So, what are the best ways a food and drink brand can use video online?
The great thing about online advertising is that it’s affordable, it takes advantage of the internet’s wide and global reach and can be accurately targeted when engaging customers and audience. According to Forbes, because of the visual nature, 80% of users can recall a video ad they’ve seen in the past 30 days. (Forbes)
Instagram and Facebook allow you to create sponsored or promoted video ads and carousels that can be targeted to only appear on specific audience’s news feed. These adverts can be targeted by demographics, geographical region, interests, job roles and lifestyles. So, you can produce a video that is specifically made, for example, for females above the age of 50 who work in London, and are interested in fine dining. You can then target these females with a promotional advert for a competition to win a fine dining experience at your restaurant.
Youtube offers a similar experience where you can host a “pre-roll” advert before a video and an “in-video” advert during the video. These adverts have the opportunity of being highly targeted as you can choose the best Youtube Channels to advertise on to suit your company’s products. For example, Asda do pre-roll adverts that run before popular food Vlogs, which look like this.
It’s short, simple and resonates with the audience of foodies as it’s about food and has a similar look to a recipe video. This type of advert maximises on engagement as it’s quick and relates to the audience’s interests.
Simply Cook have a banner ad at the top of a Delish recipe blog. It’s bold and engaging, with clear branding that fits seamlessly across the overall site’s style.
Branded content is regular videos for social media channels churned out daily or weekly, that promote a brand’s products, personality and encourages consistent engagement from their customers.
You can use Youtube to create long form branded video content like recipe videos, videos of your company like “Meet the Team”, “Meet the Chefs” and “Inside the Kitchen”, or cooking shows. Videos like this highlight your company’s personality and gives your audience something insightful or useful to take away. It’s one of the best ways to drive engagement with your brand.
Mindful Chef filled us in on what they had been doing over the Christmas period, collecting food from customers and audiences to give to the homeless.
And Absolut Vodka have done videos on their Youtube channel showing how to create alcoholic cocktails like this one.
Longer form Youtube videos can be easily shortened and included in your social media feeds like Facebook and Instagram Stories. This offers people eye-catching and bite sized content.
These videos are effective at engaging audiences during their on-the-go activities, whether on their lunch, at the gym or on a train, it encourages them to stop and watch what you are up to because it’s exciting.
And seriously think about using Facebook or Instagram Live for highly dynamic videos that will really engage your followers. You can film events, talk shows that you host, something that’s happening in your company or a behind the scenes of a shoot. Because it’s live, people will stop and take notice.
Collaboration videos are a great way for food and drink brands to come together and promote a like minded message. If you’re a cereal brand you can collaborate with a milk brand to create different breakfast recipe ideas. Or, both brands could create a video to promote a trendy activity like Veganuary. You can also collaborate with like minded food bloggers and vloggers to promote your brand. Send them your products to feature on one of their videos and receive direct engagement from their loyal fans.
Food and drink brands can also do paid partnerships and collaboration videos online with food channels like Tasty and have products featured in aTasty recipe video on social media. Tasty recently did one on Instagram with Ciroc.
Influencer Video Marketing
This is a great way for food and drink brands to market their products. Influencer video marketing has become extremely popular in the last couple years. Because of the increasing popularity of social media, we have seen the proliferation of“influential people”, a person with a wide or large network of fans and followers. We have “Public Figures” on Instagram, famous Vloggers on Youtube, bloggers who have turned into celebrities and celebrities in the “traditional sense” like TV chefs. If you can get Kim Kardashian to upload a picture of your product on her Instagram, you have instantly hit 1 million customers. It offers you reach, it has strong promotional value and advertises your products direct to your ideal customers. Just be ready to pay as these guys don’t come cheap!
The Goat Agency used their influencer network to promoteGraze the healthy snacking brand. They selected female influencers with a large female following in the UK and got them to post videos of the Graze products with a promotional code on their Instagram stories.
There are also micro-influencers that won’t have the same 4M followers that a Kardashian has but they do have a solid 10K of loyal fans and followers. This could offer you a better return on your investment as you have more choice and you could spread the sponsorship across a different number of relevant influencers. If you’re a vegan milk brand who wants to break into the Australian market, you could send your products to a vegan lifestyle Vlogger in Australia.
Once you’ve mastered all those different forms of online video you can then begin to tie it all together and create one big multichannel campaign. These work extremely well in the lead up to an event or when promoting a new product or trend. For example, Veganuary is upon us and it happens every year.Greggs just launched their Vegan Sausage roll and promoted it online with a video that looked very similar to the IPhone advert.
For a whole month you can create a multichannel campaign of online videos, advertisements and events that all relate and compliment each other. You can post vegan recipe videos on youtube, post short versions of the recipe videos on social media, run online advertisements of the vegan products, and send out promotional videos of your products – all with the same look and feel. Finally, you hold pop ups around town or in supermarkets allowing the public to taste your product. This all ties together to create one big multichannel campaign that can receive a lot of audience engagement.
Over Christmas, Baileys spent 4.3M on a multichannel campaign called “It’s Not Christmas Without You” comprising of a TV ad, Outdoor ads, social media content and Pop up stalls, samplings and events in shopping centres. (The Grocer)
There are a lot a different ways food and drink brands can use video online but these are some of the ones that will really help push your brand into the limelight in 2019. And, as the number of people watching videos online only continues to grow, with video predicted to make up to 80% of all global traffic by 2019. (Tubular Insights) Why wouldn’t you be looking to creating video this year? Give some of these a go and really spice up your food and drink marketing this year with some awesome video content.
In today’s digital world, brands can now reach their customers with dozens of touch points from Google and Youtube to Facebook and Instagram. But there’s also a problem; with the proliferation of digital marketing, people are starting to become desensitised to online adverts – they’ve learnt how to tune out the digital ad noise.
As we move into the next decade of the 21st century, brands will have to work far harder to connect with their “audiences”. Conventional advertising won’t be enough. They will need to create educational, entertaining or informative content that puts their “audience-first” – putting the customer’s needs before the brand. Not only will this help them to compete for their customer’s attention, but it will also enable them to create a more meaningful relationship with their customers.
For consumers, this “Audience-First” video content will compete for their attention with TV programming and other forms of entertainment. The only difference is that the video content they love to watch online, will be powered by brands. For the Brands, the video content they provide will enable them to create a connection to their market and loyalty beyond anything they had experienced before.
A lot of major brands like Volvo, Patagonia and Red Bull already have Youtube channels dedicated to audience-first content. These include informative series about interesting people, places or topics that they know their audience will enjoy watching. Volvo run a documentary series called “Human Made Stories” looking at amazing people doing incredible things. Red Bull’s focus is on extreme sports; people snowboarding, mountain biking or surfing, where the only mention of Red Bull is a logo in the corner. And Patagonia do a series called“Workwear” looking at craftspeople and workers doing interesting jobs. It’s not heavily branded and it’s video content that normal people love to watch.
So how do you get started with audience-first video content and how can you incorporate it into your own marketing strategy?
It’s firstly important to understand your demographic – their interests, their dislikes, their habits and their activities. You need to understand what sort of video content will resonate with them. It’s clear that a 25-year-old women in London may not enjoy watching the same content as a 50-year-old man in Leeds, unless they both share similar interests and passions. Once you’ve found a common thread to your customers, try to come up with ideas for video content that will resonate with them.
Social media platforms offer great tools to connect with customers and find out what they are interested by. Using Instagram stories you can directly ask your audience questions. By using “polls” or “ask me anything” tools, you can find out first hand what your audiences are interested in. So if you want inspiration for your first Youtube series then post the question on Instagram.
Audience-first content doesn’t have to be a massive production of documentaries or nation engaging stunts. It just has to be content that is made for your audience, whether that’s “how to videos”, interviews with experts, or recipe videos. At its core, Audience-first content should not be too heavily branded or advertorial. You need to make your audience forget there is any kind of branded message.
For more information on Audience-First content please feel free to give us a call or drop us an email. We always encourage our clients to explore audience-first content as we see this as the future focus for brands.
Video is dominating the digital marketing space at the moment and the statistics speak for themselves. According to Google nearly 50% of internet users look for videos related to a product or service before visiting a store and video ads have an average click-through rate of 1.84% – the highest of all digital ad formats. (Business Insider). But what’s the best way to drive sales for your business with video?
When it come to sales, Google describes the consumer marketing journey in its own framework “See, Think, Do”. In short, these are the 3 phases a customer goes through before buying your product. First, it is awareness of your product or service. Next, they signal an intention to buy and finally, they buy.
Whether you are a B2C brand selling a consumer product or a B2B business selling a service, you need to create a funnel of interest and leads at the start of your consumer’s journey and then guide them through these 3 steps before asking for a sale. The best way to do this is with either an online advertising campaign, an email marketing campaign or a mix of both.
Run some general awareness video adverts on either Google, Youtube or Social Media. This is for the people that don’t know you and haven’t even heard of you. Get them familiar with your business through targeted video adverts. Identify your audience first, decide where the best place is to reach them, then create adverts that softly introduce you to them. Don’t try to strong-arm them with a sale at this point. Brands that use video marketing grow their year-over-year revenue 49% faster than brands that don’t. (Wirebuzz)
Often, your ideal customer doesn’t know they have a problem that you can solve so begin to educate them. Let them know about the value of your product and why it is a good fit for them. In their buyer journey, when they are in Google’s “Think” phase, they will be seeking out information before making a decision so this is a great time to educate them. In fact, searches related to “how to” on YouTube have grown 70% year on year. (Google) Either send videos to your prospects via email (if you’ve captured their information) or re-market to them via Google or Facebook pixel. As I’ve talked about in a previous blog, think about creating videos that focus on the problem rather than the product. For example, if long distance runner is having a problem with blisters and your product solves that, then create content that unpacks “why” blisters happen in the first place, then how your product helps.
Buyers love a deal so run a promotion and deliver the promotion in a video. Run these videos as either 15 second adverts to the same audience you have raised awareness with, re-market to your existing audience or email them directly. Remember to have a finite time-frame on your offer and a definitive cut off point. The video should have a very strong call-to-action so prospects know how to redeem the offer. And remember to keep your videos nice and short. Nearly two-thirds of consumers prefer video under 60 seconds. (Insivia)
A recent survey by (Buffer) found that 73% of marketers said they’d create more video content if there were no obstacles like time, resources, and budget. But always consider that if you create a well-structured video marketing campaign just once, it’s much easier to then replicate it. It will be worth the time, resources and budget you may waste on less effective strategies.
If you want to talk to us about how to drive sales for your business using video then drop us a line at firstname.lastname@example.org
The word branded content gets banded around quite frequently but what does it actually mean? How does it specifically apply to video? And how can I use it to win more customers?
Wikipedia (always to be taken with a pinch of salt) defines Branded Content as “the practice of marketing via the creation of content that is funded or outright produced by an advertiser” as opposed to “content marketing” which “is a form of marketing focused on creating, publishing, and distributing content for a targeted audience online.” Surely then that’s different to advertising which Wiki describes as “Advertising is a marketing communication that employs an openly sponsored, non-personal message to promote or sell a product, service or idea”?
Confused? You are not alone. I’ve sat through many talks with industry leaders who often find it hard to put their finger on the true definition of “branded content”. The lines between advertising and content marketing are often blurred, but one truth remains; branded content offers value to the audience but serves the brand that created it.
If you are interested in what counts as branded content and how to define it then here’s a series of examples from the Haagen Dazs Youtube Channel…
This is their advert. No two ways about it. They are showing the product and pushing their agenda.
But then look at these three videos and their different forms of branded content.
This film was made by well-known filmmaker Morgan Spurlock. It’s a mini documentary that is sponsored by Haagen Dazs. So its branded content right? Seems simple enough.
And what about this video? It tells the story of the Jam Stand company. Seems like a classic bit of content marketing; an interesting story about these entrepreneurs, with a bit of product placement toward the end.
But then it gets slightly confusing. This video is an amazing 360 VR experience looking at the plight of the honey bee. Its a great bit of content that adds value for people watching. But it was commissioned by Haagen Dazs to shout about the social purpose work they are doing so it’s strongly pushing their agenda. So is it branded content or a clever bit of advertising?
Ultimately semantics aside, there’s one thing that unites all three pieces of branded content; they all put the “Audience-First” by offering value to the audience rather than being just a straight-up advert. And when you are creating video, this part is critical if you want to generate more interest in your company, greater customer allegiance and sales.
So how do I create branded content for my business?
Its actually quite simple to create your own branded content. It just takes a bit of planning and a strong understanding of your target audience.
Think about your customer demographics and what interests them. Then start to build a content plan around that. Remember, you are putting your “audience first”, not your company agenda. So all the videos need to be informative, educational, interesting or entertaining. Don’t push the company agenda too heavily. Give your audience something first and then be grateful when they give you their allegiance.
For example, if you are a tech company that’s developed a new app to help people find car parking spots then what content would your customers find useful? A video guide to all the different ways you can pay for parking? Videos with insider tips on parking in major UK cities? You can even start to look at concepts that are less directly aligned with your company’s purpose like “DAB Radio Stations reviews”, “How to avoid road rage” and “Cheap fuelling spots in the UK”.
If your company has a social purpose or passion that you are aligned with, then explore creating content around that. So if your Parking App company also campaigns for the promotion of electric cars or you back an environmental charity then why not start a web series interviewing interesting people about those subjects?
Back when I worked in the TV industry in the development department, we’d cook up ideas for television series in a brainstorming meeting. Once we’d considered the TV channel we were pitching to and its tone of voice, as well as the viewer demographic we were appealing to, we’d come up with ideas that we thought they might like. We’d then plan out every episode of the series with post-its on a whiteboard until we had a well-formed plan to pitch to the commissioners at the TV channel.
The same plan of action should be taken when creating a branded content plan. Think of your Youtube channel as your own TV channel and you need to create different TV series to populate that channel. How frequently do you want episodes to show? Once a week? 2 per month? And how many months will the series last before you assess its success?
Why bother when I can just run paid adverts?
The online landscape is saturated with advertising. We are bombarded with it day in, day out. People are becoming desensitised to advertising and we’re learning to tune it out. Not to say that online adverts don’t have their place; they absolutely do. They are great for brand awareness, direct calls to action and can even go viral in their own right. But if you want to cut through the noise and engage your customers on a more meaningful level then you need to be creating your own branded content video plan.
I truly believe that brands can be the driving force behind meaningful video content that adds value to people’s lives. And the good news is you don’t have to be a multi-national conglomerate to do it. In fact, for startups and SMEs, branded content can be one of the most affordable and effective ways of generating new business. So what are you waiting for?
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According to a recent study by Forrester Research, 1.8 million words of text is worth 1 minute of video in terms of impact. Whether such a comparison is really accurately quantifiable, it’s clear that video is rapidly overtaking text as the most dominant form of digital content.
In a fast-moving world of Social Media, changing technologies and ever more selective consumers, it’s the attention-grabbing, story-telling and engaging qualities of video that make it the most effective and shareable way for brands to communicate with their audiences. Indeed, by 2021 it’s predicted that a staggering 80% of global consumer internet traffic will be video.
Social Media has changed the way we consume video content
There are no two ways about it then – consumers love video and businesses are quickly having to adapt by making video a central part of their digital marketing strategies. So far, so straightforward. But it’s not quite as simple as commissioning a video, sticking it on your website and sharing a few links across Social Media.
The evolving digital landscape is creating more and more ways for audiences to consume video content and an increasing number and variety of Social Media platforms are at the forefront of this. Each Social Media platform has its own audience, character, features and functions, not to mention technical restrictions and conventions about hosting video. Audiences have different expectations and consume video differently according to each platform. Forward-thinking brands can take advantage of this by considering these Social Media nuances when planning their video distribution strategies. You can stay one step ahead of the competition by carefully adapting your video content to have the maximum impact on each Social Media platform.
To help you get started, here are our top tips on how to use video content across the most popular Social Media networks:
Using video to get brand engagement on Facebook is more important than ever. Facebook generates more than 8 billion video views per day (source Bloomberg) and views of branded video content have increased 258% since 2016 (Tubular Insights). Square video gets 275% more views and 482% more shares than regular.
Facebook is primarily a personal network of family and friends. Of course, businesses make great use of it for marketing purposes but consumers are largely using it in an informal way. It’s great for B2C and any video content you post should be friendly, entertaining and sit well in users’ feeds alongside casual updates from friends. Don’t post anything corporate or specialist and keep the tone light.
Square video is outperforming regular video in terms of engagement, perhaps due to the increase in internet usage on Mobile phones.
Facebook videos autoplay and the majority of people watch without sound – make sure your video is captivating in the first few seconds to stop users scrolling on by – and don’t forget to add captions or text overlay and an attention-grabbing thumbnail and title.
Videos under 2 minutes long perform best.
Upload your video natively (rather than posting links to other video platforms) because the Facebook algorithm rewards native video.
Facebook’s algorithm also rewards live video as it is the most engaging type, and what’s more when brands post live video, it also seems to increase the reach of their non-live video content. Facebook live videos are viewed for 3 times longer than uploaded recorded video and get 10 times as much engagement. Live videos should be longer than recorded videos (but less than 15 minutes).
Reach a highly targeted market with engaging video advertising on Facebook. Video ads receive 10 to 30% more views than other image ads (although often with a higher CPC).
Twitter is the channel for short, fleeting updates and therefore hasn’t emphasised video as much as some of the other social media channels. However, 82% of Twitter users say they watch video content on the platform (Bloomberg). Twitter reports that Tweets with video are 6 times as likely to be retweeted as Tweets with static images, and 70% of US marketers said they were confident they could drive sales through Twitter video advertising (www.emarketer.com)
Twitter is great for business networking and connecting with influencers and customers. The tone should be more professional than Facebook, but avoid overly spammy or salesy content. You can be more businesslike in what you post, but be conversational too as ‘real-time’ interactions are common.
Twitter supports MP4 or MOV format video and you can post landscape, square or vertical videos. Square and vertical perform best because 93% of Twitter video views are on Mobile devices (Adweek). Films can be no longer than 2 minutes 20 seconds. Between 30 and 45 seconds is the optimum length however so the platform is ideal for posting teaser clips to longer format video content on YouTube or your website.
Live video marries really well with the real-time immediacy of the Twitter platform and posting live video via Periscope is a great way to promote business events, conferences, product launches etc.
Video advertising now accounts for over 50% of Twitter’s revenue and video website cards or video app cards can drive viewers directly to your website.
While primarily a photo sharing platform, the amount of time users spend watching video on Instagram has increased 80% year on year since video feature was launched in 2013 (Instagram). The main demographic is 18-29 years old (59% of this age-group uses the platform) and video advertising gets 3 times as many comments as photo advertising. 35% of Instagram users are creating and viewing video via Instagram stories (Mediakix).
Instagram is a friendly and informal platform used predominantly by the Millennial and Generation Z demographic.Its visual nature encourages active engagement and Instagram posts get the highest brand engagement of any Social Media platform (Invespcro). It is a really useful platform therefore for informal visual storytelling, communicating brand culture and identity, and for creating an emotionally engaged brand community. It is also very effective for showcasing products and online shopping for retail brands.
Instagram video must be less than 60 seconds in length. Use vertical video in Instagram stories, and landscape for timeline video. An Instagram story video can only be 15 seconds in length, but you can add as many stories as you like, or make a longer story by posting multiple 15 second chunks sequentially.
Live video on Instagram can be up to an hour long and is available for your audience to watch (in full) in the stories and live section at the top of the screen. Live lends itself to seasonal stories and events or time limited promotions. It can also be a great way to increase engagement with your audience by means of live Q&As and chat.
As we discovered earlier, video advertising on Instagram generates 3 times as many comments as photo advertising. As well as standard video ads between 3 and 60 seconds long including room for 2,200 characters of text, brands can now use carousel video ads by adding up to 5 videos to one ad, along with up to 2,200 characters of text.
Instagram has recently launched Instagram TV, a long form video app that’s also available within Instagram. Videos on the app will be vertical in format and can be up to an hour long, suggesting that Instagram is vying for YouTube style content.
75% of business executives said that they watch work-related video weekly (Cisco Systems) making professional networking platform Linkedin ideal for hosting business videos. 38% of marketers use video on Linkedin and 55% of business owners said they would continue or start to share video on Linkedin in 2018. Linkedin users are also 20 times more likely to share a video than any other type of post (Linkedin). 61 million Linkedin users are senior level influencers and decision makers and Linkedin is the top channel for distributing content for 94% of B2B marketers.
As a professional networking, B2B and recruitment platform, Linkedin suits a corporate and formal tone and is the place to demonstrate industry expertise and personal thought-leadership to your audience. 50% of US internet users with a college degree use Linkedin so your content should be value-adding and informative. Video can be used professionally to showcase projects, conduct interviews, show case-studies and post how to’s and demonstrations.
Linkedin enabled a native video function recently and it now allows members (not businesses as yet except via advertising) to upload videos natively between 3 seconds and 10 minutes long from the app or web in either vertical or horizontal formats. Vertical videos will be cropped to square and videos will autoplay silently in the feed. The platform has also recently added sticker and text options for video. Native video will rank higher in searches than video links to other platforms. Although you can’t livestream, you can post a video as soon as you have recorded it and you can also share it to your company page.
Linkedin has recently rolled out business video advertising in the form of Video for Sponsored Content and Company pages. Businesses can now pay to showcase their companies with video on their company pages and can sponsor highly targeted B2B video content that will autoplay in audience feeds.
The daddy of video hosting platforms, YouTube has a staggering 149 million viewers per month. (Statista). More than 1 billion hours of video are watched daily and more than 50% of YouTube video views come from Mobile devices (YouTube). YouTube also reaches more 18-49 years olds than any broadcast or cable TV network, and whilst time spent on YouTube by this demographic has increased by 74%, TV watching has decreased by 4%.
Although a lot of YouTube content is perceived as being entertainment based, it’s very much worth businesses having their own YouTube channels to raise awareness and build brand identity and engagement. Google has a strong bias towards YouTube videos in searches (as opposed to videos hosted on websites or other platforms) (Stone Temple) and 70% of people say they watch YouTube videos to ‘solve a problem’ and 86%, to ‘learn new things’. YouTube is therefore a brilliant tool for brands to use to explain how their products and services work and to educate and inform on industry issues.
As a video hosting platform rather than a Social Media platform, you can upload all sorts of format and length videos to YouTube as long as they don’t exceed 20GB. However, ComScore reported that the average YouTube video length is 4.4 minutes, and Wistia research has shown that while you will keep 60% of viewers watching to the end of a 4 minute video, you will retain 75% of viewers of a 1-2 minute video. Shorter still seems to be sweeter on YouTube. 95% of YouTube video ads are audible (Google) – both vision and sound are important on this platform.
Live streaming is possible on YouTube (and now also from your desktop) if your ‘account is in good standing’ and is verified.It’s a useful feature for vloggers to share live updates and for businesses to share live video of events/launches etc.
YouTube accounts for a quarter of digital ad spend in the US. There are three video advertising options, the most popular being the 6 second bumper ads which appear before, during or after other videos and cannot be skipped. YouTube say that ’70% of bumper ads drive a significant lift in brand awareness.’ The second type of advertising is TrueView which is adverting that plays before, during and after videos, but which can be skipped after 5 seconds. The advertiser is only charged if a viewer watches for 30 seconds or engages with the video. Discovery ads appear when a viewer is browsing content on the web or YouTube and can be any length. The advertiser is charged when a viewer clicks on the ad.
And a final word for Snapchat. Although the least used Social Media platform for video marketing, Snapchat’s popularity amongst the under 24’s should not be underestimated. For businesses targeting this demographic, they can make use of Snapchat stories to post 10 second temporary stories, and can take advantage of Snap Ads to get their video advertising content placed in users feeds.
If you would like help with producing video for different social media platforms, contact us here.
Small Films are video content specialists. By combining strategic minds with creative flair we create powerful stories with video that deeply resonate with audiences, supporting our clients to achieve their ambitions in growing their organisation, brand or campaign.