How to use Interactive video

26th April 2019

written by George Hughes

Interactive video is a digital or linear video that supports user interaction through clicks, touches, taps and movement and goes beyond the ordinary play and pause technology.

Viewers become the creator and navigate through the video choosing the narrative, selecting the storyline and making decisions based on their interests.

Interactive video for online advertising can be extremely rewarding. You can achieve a much more detailed and personal account of your viewer’s personality, and it has the potential to be worth a lot more than linear video or targeted marketing combined.

Interactive video first started as a simple click on a video advert that would play before an online TV show or on a pre-roll ad on YouTube. The ad would ask the viewer to click on the product or image they would like to learn more about, and the brand then captured this information.

Brands like Maybelline, Burger King, Mcdonalds and Volkswagen are already using interactive video in advertising to understand better and engage their customers. But there should be a lot more brands using it, especially in 2020.

Interactive video offers a lot of opportunity and creativity. And it’s not just online but also out of home devices where interactive video can be used. For example, McDonald’s are constantly doing outdoor interactive advertising like this Poster Puzzle display that encouraged the public to solve the puzzle to “sort their heads out”, which promoted their €1 large coffee.

 

Interactive video online is still new territory for many brands and with just a few early adopters. However, this does not mean that interactive video doesn’t work – it just means that it is not a well-trodden path. And because the internet isn’t saturated with interactive videos, this means that there is a lot of space and opportunity to harness this medium and gain some great engagement.

Here are some examples of interactive videos from brands that have worked well.

This is an interactive video Deloitte made for their recruitment scheme. The viewer is taken on an interactive experience of someone’s first day at Deloitte, and they need to make important decisions throughout the day that will reflect whether you will fit in at Deloitte.

This is another example of an interactive video made by Maybelline New York. It’s a tutorial video to help people use and apply makeup in the right way and allows the viewer to choose which type of makeup style they are interested in learning about.

As well as allowing the viewer to choose the video’s narrative based on their personality you can also create interactive videos that allow viewers to select products to purchase or learn more about.

You can also use interactive video to understand your viewer’s touchpoints, interests and needs. A video made for GSK by Wirewax where the viewer can choose what part of the body they are having athletic difficulties with. The video will show the viewer a workout routine to help that area of hindrance from the choice made.

Do these videos work? They definitely help engage viewers and get them to pay more attention to the video, the brand, the products on display, and the message of the video. But do they work at capturing information and converting a viewer into a customer?

We know that 82 percent of all web traffic is predicted to come from video by 2022 (Cisco) so, the need for video content that stands out from the crowd has never been more poignant. We also know from research that Interactive video content generates 2x more conversions than passive content (Kapost), 4-5x more page views than static content (LinkedIn) and, 93% of marketers say interactive content is somewhat or very effective at educating the buyer, versus just 70% for static content (Demand Genreport). A study by Wyzowl found that 23% of video marketers have used Interactive video as a channel (up from 20% in 2018), and out of those, 83% say it’s been successful for them (up from 78% in 2018).

Interactive videos work great as internal videos for recruitment, induction and training, B2B explainer videos and B2B marketing videos, and they work well as B2C online advertising and social media marketing. The best thing about interactive video is the amount of data you can capture and how precise that data can be. Because you are leading the audience into a set of options and based on their decision, you can understand them on a more personal scale. With every click, you learn more about your audience. You can then group them more effectively into categories based on interest and values and then better market to them at a later stage (Kaltura). Because your audience controls their video experience and their experience with your brand, they are a lot more receptive, open and ready to engage, making them more willing to give up their time and information. 

If you are thinking about interactive video, then play around with the ones out there already and see whether you can imagine your brand using this form of marketing. If you don’t want to go straight into interactive video, then do something similar to Buzzfeed on Youtube and try some interactive quiz adverts that ask the audience a few simple questions about the market. Buzzfeed gets over 75% of its Quiz traffic from social media, and many quizzes used in marketing work exceptionally well at engaging and capturing customers (Mashable).

To find out more about using interactive video, contact us.

Small Films is a London video production company. We create results-driven films for the likes of Aldi, EDF Energy and Eton College. 

If your food or drink brand doesn’t have a great personality, you’ll leave a very bitter taste with your customers and will struggle to connect with the Millennials and Generation Z consumers of today… 

1600 new food and drink products are brought to market each year in the UK (LSEG). That’s a sh*t ton of choice, and this abundance means consumers are incredibly discerning about the brands they buy into. In fact, Millennials are said to be the pickiest generation when it comes to food (NYPost) and yet at the same time the most impulsive buyers, with nearly 1 in 5 Millennials admitting to impulse shopping every day (Finder).

With 90% of Millennials spending time online every day (Google), it’s never been more important for brands to send out the right message and connect with audiences in the digital space. 

The proliferation of social media means that consumers have endless access to information, making them more culturally aware. In the last couple of years, people’s attitudes to food and drink has radically changed, particularly in western countries; Millennials and Generation Z has totally redefined the FMCG industry. In fact, 25% of teens aged 15-17 say they worry about staying healthy, and another 49% agree that drinking soda is unhealthy (Mintel). And Millennials are far more attracted to personalisation, with 77% thinking that it makes a food brand more attractive (Askatest).

They aren’t just concerned with the consumption of food; however, with so many Millennials spending a lot more time on social media and having their lives on display, the image and identity of the food they consume is extremely important and acts as an extension of their own personality (Kantarmedia). Now the phrase “How to Cook This” is the most searched on Youtube, and on Instagram, over 3 million posts contain the hashtag #avocado (Onebrandmagic). Incredibly 1 in 4 Millennials and Gen Z share food images and search for food products every day (PSL). According to a study by Maru/Matchbox, 69 percent of millennials take a photo or a video of their food before eating.

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Whether you’re a restaurant, smoothie or chocolate bar, your brand’s identity on-and-offline is extremely important. Your consumers today will resonate more with the brands that seem to share their values and lifestyles, represent what they do or want to represent, are building personal connections through relatable and engaging content, and provide them with a more individual experience. Brands like Cadbury show us that you don’t need to be an all plant-based and organic product to do this; instead, you need to connect with them, show them your brand’s personality, and resonate with them on an emotional level. Cadbury recently changed its brand’s personality from being loud and quirky to being more family-led and down-to-earth. This was specifically to “reconnect with consumers” (The Drum), and their recent adverts have been very down-to-earth and relatable to a large UK audience of different ages, gender and status.

Cadbury Inventor – Go Madbury UK

Cadbury – Mum’s Birthday

Cadbury – Coast

Creating video content can be one of the most effective ways to showcase your brand’s personality, especially online, and it’s why many food and drink brands decide to create brand films. A brand film gives the audience an instant deep dive into your brand’s personality, background, and story. It gives the audience something to instantly connect and engage with, making your brand a lot more relatable. It will typically be the first thing a customer sees and help inspire and formulate a positive first impression.

Ugly Drinks exploded onto the UK market last year with this killer brand film which encompasses their personality very well. They’re bold, they’re disruptive, and they have a problem with sugar. Here’s a quote from an interview with the Founder of Ugly Drinks “Our fans love to be seen with the cans, they buy our merch from the website, and they stick our stickers everywhere!” (Business Advice).

Ugly Drinks – It’s Time for the Ugly Truth

Your brand’s personality is going to be what sets you aside from all the other food and drink businesses out there, and it is going to be your greatest asset when building loyal customers. That’s why focusing attention on building a brand personality online through platforms like Instagram, your website and Youtube has become so important. They help you connect with your customers, spread a message and help to build a loyal following. Once you achieve that loyal tribe, it will be easier for your brand to tackle larger demographics. Brands like McDonald’s have always been nailing this part of their marketing and are now providing a relatable personality to millions of customers. It works so well for them because they know who their customers are, what their customers want to see from them, and why their customers buy their products.

In this advert by McDonald’s, “More in Common”, we can see how they connect with multiple demographics based on multiple personalities. This, in turn, showcases McDonald’s as being inclusive, down-to-earth, and enjoyable for everyone.

McDonald’s – More in Common

Consumers today want to see the brand behind the product, they want to see your personality, and they want you to speak to them as individuals. You can read our other blogs to find out how to connect with your customers online, and best spread your brand’s personality through video.

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How to use Video in 2019…
How to Win Customers with Branded Content…
Brand Storytelling through Video…

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